Glossary > —G— > Global Settings > Global Settings — General
Global Settings — General
A method of applying a configuration parameter at the system level. Global settings can be used to do the following:
• Enable or disable features
• Define limits and boundaries to sets of data
• Control parameters used during processing
These are a few of the more common global settings that apply to all modules. Contact your Technical Support representative for assistance configuring global settings in your installation of Servigistics.
ADVANCED_REPORTS 
Description
Enables advanced reporting features and Configurable Go To Menu features.
◦ When set to true:
▪ The Run Advanced Reports option is available on the Manual tab of the AutoPilot page.
▪ Access to PAI Foundation and PAI Advanced dashboards from the Go to menu is enabled.
◦ When set to false:
▪ The Run Advanced Reports option is not available on the Manual tab of the AutoPilot page.
▪ Access to PAI Foundation and PAI Advanced dashboards from the Go to menu is not enabled.
Default Value
true
Usage
Manual tab of the AutoPilot page
APPLY_RETURN_WR_NON_REPAIR_LOC 
Description
Determines if the Return Wash Rate is applied for non-repairable child parts that have repairable ancestor parts.
◦ When set to true, the Return Wash Rate for the non-repairable child part is used when there is a repairable ancestor part.
◦ When set to false, the Return Wash Rate for the non-repairable child part is not used, regardless of whether there is an ancestor part that is repairable.
Default Value
false
Usage
Used by the calculations in the following modules:
◦ Forecasting
◦ Inventory Optimization
◦ Supply Planning
AUDIT_TRAIL_KEEP_DAYS 
Description
Determines the number of days to keep Audit Trail records.
Default Value
90
Usage
AUDIT_TRAIL_LOAD_BLANK 
Description
Determines whether all records are loaded or no records are loaded when the Audit Trail page is initially opened.
◦ When set to true the Audit Trail page is opened per the filter settings.
▪ If no filters are applied on the page, no records are displayed
▪ If filters were already applied on the page, then the page is populated with the matching records
◦ When set to false the Audit Trail page is opened with records displayed on the page.
▪ If no filters are applied on the page, all records are displayed
▪ If filters were already applied on the page, then the page is populated with the matching records
Default Value
false
Usage
AUDIT_TRAIL_MAX_RECORD 
Description
Determines how many records are retrieved when the Audit Trail page is initially opened.
Default Value
1000000
Usage
CIRCULAR_REFERENCE_RETENTION_DAYS 
Description
Determines the number of days to retain records on the circular reference output table.
◦ If the days between the mansysdate and the date of the record on the output table is more than the number of days specified by the global setting then the record is purged.
◦ If there is no mansysdate, then the date of the record is evaluated against the current date. If the days between the current date and the date of the record on the output table is more than the number of days specified by the global setting then the record is purged.
Default Value
90
Usage
◦ Circular Reference Finder AutoPilot process
DISPLAY_CF_CONTRACT_AS_PICKER 
Description
Determines the type of selector presented for the Contract Name on the Segment Coveraged page.
◦ When set to false the selector for the Contract Name is a dropdown list.
◦ When set to true the selector for the Contract Name is the Find button.
* 
To improve performance with page loading, this global setting should be set to true when the number of contracts is more than 500.
Default Value
false
Usage
ENABLE_ADDITIONAL_FIELDS_FOR_SEGMENT 
Description
Determines if the following fields are available when setting Segment Coverages:
◦ Under General fields:
▪ Minimum Order Quantity
◦ Under SKU fields:
▪ Primary Procurement Vendor Location
▪ Primary Repair Vendor Location
▪ Procurement Lead Time
▪ Repair Lead Time
◦ When set to true, the fields are available.
◦ When set to false, the fields are not available.
* 
• The values used in Segmentation for these fields are from the most recent run of the Synchronize Database AutoPilot process.
• When changing this global setting from true to false, review all segments that have the associated fields configured. It is recommended to remove these fields before changing the setting to false. If the fields are not removed, they will still be considered internally during segmentation.
Default Value
false
Usage
This global setting is used with Segmentation on the Segment Coverages page.
* 
The value of this global setting and the SYNCDB_HANDLE_SEGMENTATION_MISMATCH global setting should always be the same, either both true or both false.
ENABLE_ADVANCED_GRID 
Description
Determines if the Next Generation View option can be enabled on select pages.
◦ When set to true, is displayed on the toolbar of the page. Clicking the button enables or disables the Next Generation View.
◦ When set to false, is not displayed on the toolbar and the Next Generation View is not available.
Default Value
true
Usage
◦ Deployments container on the Interactive Planner Worksheet
ENABLE_AUDIT_TRAIL_CUSTOM_FIELDS 
Description
Determines if changes to Custom Attributes on the Order/SKU Parameters and Orders containers on the Interactive Planner Worksheet are reported in the Audit Trail.
◦ When set to true, Audit Trail records are generated for modifications to Custom Attributes on the Order/SKU Parameters and Orders containers on the Interactive Planner Worksheet.
◦ When set to false, Audit Trail records are not generated for modifications to Custom Attributes on the Order/SKU Parameters and Orders containers on the Interactive Planner Worksheet.
Default Value
true
Usage
ENABLE_EXPORT_NUMBER_FORMAT 
Description
Determines the export format of numeric fields.
◦ When set to true, numeric fields are exported in numeric format. This enables the fields to be used with formulas.
◦ When set to false, numeric fields are exported in text format.
Default Value
false
Usage
System wide, to determine the exported format of numeric fields.
ENABLE_FROZEN_COLUMNS 
Description
Determines if columns on the left side of a page listing can be locked in place.
◦ When set to true, columns can be frozen, so that when scrolling horizontally, those frozen columns remain visible.
◦ When set to false, columns are not frozen, and when scrolling horizontally, columns on the left may scroll off the visible area of the page.
Default Value
false
Usage
ENABLE_LLM_LOAD_UNDISPLAYED_TABS_CONTENT 
Description
Determines if the Servigistics AI Assistant feature considers the data of the tabs on a page that are not the currently selected tab.
◦ When set to true, the data of the tabs not currently selected are considered.
◦ When set to false, the data of the tabs not currently selected are not considered.
Default Value
true
Usage
ENABLE_LLM_TOOLBAR_ICON 
Description
Determines if the Servigistics AI Assistant icon is displayed on the toolbar of pages that are configured with Servigistics AI Assistant.
◦ When set to true, the icon is available.
◦ When set to false, the icon is not available.
Default Value
true
Usage
ENABLE_MULTI_MRU 
Description
Determines if the multi-select button ( is available on the toolbar.
◦ When set to true, the button is available.
◦ When set to false, the button is not available.
Default Value
false
Usage
System wide
ENABLE_PROCESS_GROUP_UI 
Description
Determines if the Process Groups feature is enabled in the system.
◦ When set to true, the Process Groups feature is available.
◦ When set to false, the Process Groups feature is not available.
Default Value
false
Usage
ENABLE_SEGMENT_GROUPS 
Description
Determines if segment groups are enabled.
◦ When set to true, segment groups are enabled.
◦ When set to false, segment groups are not enabled.
Default Value
false
Usage
FISCAL_YR_STARTING_MONTH 
Description
This is the month that the fiscal year begins. Valid entries are 1 - 12.
Default Value
1
Usage
Time Series Grid container on the Interactive Planner Worksheet page
GRID_PAGE_SIZE 
Description
This sets the number of rows that can be displayed on a listing of a page. Remaining records can be displayed by clicking Next.
Default Value
20
Usage
System wide
GW_CONVERT_CUST_ATTR_TO_LOWERCASE 
Description
This determines whether to convert uppercase to lowercase Custom Attributes entries that have a Data Type of CHECKBOX_ATTR.
◦ When set to true, all Custom Attributes that have the Data Type field set to CHECKBOX_ATTR and contain uppercase characters on the import file are converted to lowercase.
The Custom Attributes with a Data Type of CHECKBOX_ATTR are displayed as Yes or No instead of Y or N.
◦ When set to false all Custom Attributes that have the Data Type field set to CHECKBOX_ATTR and contain uppercase characters on the import file are not converted to lowercase.
Default Value
false
Usage
This improves the search of custom attribute fields that have a Data Type of CHECKBOX_ATTR on the Data Manager page.
MANUAL_AP_PROCESS_GROUP 
Description
TBD
◦ When set to true, TBD.
◦ When set to false, TBD.
Default Value
TBD
Usage
MAX_POST_CONTENT_SIZE 
Description
Determines the maximum import size of an import file.
Default Value
256mb
Usage
Import page
* 
Contact your PTC Account Representative for assistance with making changes to this global settings.
OUTLIER_USE_NON_OUTLIER_SLICES 
Description
Determines if non-outlier data is used in the corrections for outliers. Valid entries are:
◦ true – use non-outlier data in the corrections for outliers
◦ false – do not use non-outlier data in the corrections for outliers
Default Value
true
Usage
This global setting is used during the Levels calculation.
OVERRIDE_INTELLICUS_RIGHTS 
Description
Determines if the Advanced Reports user right setting in Servigistics overwrites the Intellicus rights. Valid entries are:
◦ true – The Servigistics Advanced Reports user right setting is propagated to Intellicus. All Intellicus rights for the user are replaced with the rights granted in Servigistics.
◦ false – The Servigistics Advanced Reports user right setting is not propagated to Intellicus. All Intellicus rights for the user remain unchanged by Servigistics settings.
Default Value
true
Usage
This global setting is used with the following:
◦ Advanced Reports user right
◦ Report Roles page
SL_HIGH_VOL_VARIABILITY_CAP 
Description
The variance cap for high volume or fast moving SKUs.
Default Value
30
Usage
This global setting is used during the Levels calculation.
Refer to SL_LOW_VOL_VMR_THRESH
SL_LOW_VOL_THRESH 
Description
Determines if a SKU is slow-moving.
Valid values are:
◦ -1
◦ 0.0 – 25
-1 and 0.0 to 25
Default Value
25
Usage
This global setting is used during the Levels calculation.
◦ If the Average Period Demand is < SL_LOW_VOL_THRESH, then the SKU is considered slow-moving or low volume
◦ If the Average Period Demand is >= SL_LOW_VOL_THRESH then the SKU is considered fast moving or high volume
SL_LOW_VOL_VARIABILITY_CAP 
Description
The variance cap for low volume or slow moving SKUs.
Default Value
9
Usage
This global setting is used during the Levels calculation.
Refer to SL_LOW_VOL_VMR_THRESH
SL_LOW_VOL_VMR_THRESH 
Description
The variance to mean ratio cap for low volume SKUs.
If the SKU is low volume or slow moving then Servigistics determines the type of distribution to use in the calculation:
◦ Poisson
◦ Negative Binomial
Valid values are numeric >= 1.0
Default Value
1.1
Usage
This global setting is used during the Levels calculation.
The calculated VMR is compared with the value of the SL_LOW_VOL_VMR_THRESH global setting.
◦ If VMR > SL_LOW_VOL_VMR_THRESH then Negative Binomial is used
◦ If VMR <= SL_LOW_VOL_VMR_THRESH then Poisson is used
Refer to SL_LOW_VOL_VMR_THRESH
SL_VARIABILITY_TYPE 
Description
Indicates whether variability is capped through COV or VMR
Valid values are:
◦ COV — Variability is capped using Coefficient of Variation
◦ VMR — Variability is capped using Variance to Mean Ratio
Default Value
COV
Usage
This global setting is used during the Levels calculation.
 SVG_AI_ASSISTANT_ACTION_CONFIG 
Description
Indicates whether the AI Assistant Actions page can be enabled for a user.
Valid values are:
◦ When set to true, the AI Assistant Actions user right is enabled on the Settings tab of the User Rights Setup page.
◦ When set to false, the AI Assistant Actions page is not enabled on the Settings tab of the User Rights Setup page.
Default Value
true
Usage
This global setting is used to control the availability of the AI Assistant Actions page.
SYNCDB_HANDLE_SEGMENTATION_MISMATCH 
Description
This global setting is evaluated when the ENABLE_ADDITIONAL_FIELDS_FOR_SEGMENT global setting is true. The purpose is to support missing SKUs (Replenish and Rotable) in segmentation within the Synchronize Database AutoPilot process for the Primary Procurement Vendor Location, Primary Repair Vendor Location, and Minimum Order Quantity fields.
Valid values are:
◦ When set to true, the mismatched SKUs are included in the segment.
◦ When set to false, the mismatched SKUs are not included in the segment.
Default Value
false
Usage
This global setting is used with Segmentation on the Segment Coverages page.
* 
The value of this global setting and the ENABLE_ADDITIONAL_FIELDS_FOR_SEGMENT global setting should always be the same, either both true or both false.
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