Wait Time at Constrained Confidence
The calculated wait time for the user specified Maximum Wait Time at the confidence level of Wait Time Constrained Confidence in the service group parameter. If Wait Time Constrained Confidence is not specified, then the confidence level is set to 50%.
Comparison fields
For comparison fields, there are three values shown per field:
• (A) — The value from the first scenario selection
• (B) — The value from the compare scenario selection
• (Delta) — The difference between the two selections
See also