Using the Help Center
The Help Center consists of three basic sections, as depicted below:
The following topics help you navigate through the Help Center and gain the most benefit from the available features.
How to use the Toolbar
The toolbar is available at the top of the Help Center window. These are the available buttons:
Button | Label | Description |
|---|---|---|
 | Home | Opens the home page. |
 | Menu | Displays or hides the Table of Contents. |
 | Previous | Opens the previous topic above the current topic in the table of contents. |
 | Next | Opens the next topic below the current topic in the table of contents. |
 | Search | Searches the help center for content that matches the search term or phrase. |
How to use the Table of Contents
The Table of Contents is listed along the left side of the Help Center window. It can be displayed or hidden by clicking found on the toolbar.
found on the toolbar.• Folders can be expanded or collapsed.
• Selecting a topic displays that topic in the topic display area.
How to use the display area
The display area is where the topic pages are loaded for viewing. Topics can be loaded to the display area using any of the following methods:
• Select a topic from the Table of Contents
• Enter search criteria and select a page from the resulting list
• Select the page-sensitive help button on an application page
These are the standard help center buttons that are available in the display area:
Buttons | Label | Description | ||
|---|---|---|---|---|
 | Breadcrumb | Appears at the top of the page and shows where the topic is in the tables of contents. Click a topic name in the breadcrumb to open that topic.
| ||
 | Page DropDown Toggle | Appears at the top right corner of the page when collapsible sections are on the page. • Click  to display all collapsed text on the page.• Click  to collapse all collapsible text on the page. | ||
 | Print | Appears at the top right corner of the page, click this button to print the topic that is currently displayed in the topic display area. | ||
 | Send feedback | Appears at the top right corner of the page, click this button to send feedback to PTC about the topic you are viewing. Please include the following information in your message: • Description • Company • Product • Product release • Help topic title • Level of expertise in the product (beginning, intermediate, advanced) • Comments
| ||
 | Back to top | Appearing at the bottom right corner of the page when the user scrolls through the content of topic, click this button to return to the top of the current topic. |
How to use the conventions in the display area
These are the standard help center conventions that are used in the display area:
Convention | Description |
|---|---|
This represents a link to another help topic. For example:  The text becomes underlined when you hover the mouse over text.  Click the link to view the related topic. | |
 | This represents a collapsed section, such as a list or more paragraphs of information. Click the link to display the information that is hidden. Click the link a second time to collapse the display of the information. |
Return to previous topic | Do one of the following to go back to the previously viewed topic. • In Internet Explorer – press the Backspace key • In Firefox – press the Backspace key • In Chrome – press and hold the Alt key and press the left arrow key |
How to use the search tool
You can use the search tool (
) to quickly find information in the help center.
) to quickly find information in the help center.Enter a word or phrase in the search field and click 
. Matching help topics are displayed.
. Matching help topics are displayed.The words in the topic that matched what you entered in the search box are highlighted in the list of results and when viewing the associated topic. For example:
 | You can also right-click a topic in the list and select an open method from the list. A copy of the help center opens in a new window or tab, depending on what you selected. |
Use these search tips to obtain the most relevant list of matches.
1. Search using a term or phrase
To search for topics that contain multiple words, just enter the words in the search. An implicit AND logical operator is applied to multiple search words.
For example, search for release notes to find all help topics containing release notes, release and notes.
 | The words do not have to be next to each other in the help topic, but they both must appear in the topic for the topic to be included in the results list. |
2. Search using an “exact phrase”
To find an exact phrase, enclose the phrase using double quotation marks.
For example, search for "release notes" to find all help topics containing the exact phrase release notes.
3. Search using the * wildcard
To search using the wildcard, enter text followed by *.
For example, search for replen* to find all help topics that contain any term that starts with replen, such as replenishment and replenished.
| | Matches are not highlighted when using the * wildcard. |