Applying an Intellicus Service Pack
Use these instructions to apply the Intellicus Service Packs to your installed version of Intellicus.
1. Stop the Intellicus Web Server and the Intellicus Report Server
2. Perform one of the following procedures:
a. Do the following if your current Intellicus version is 22.1 SP6 Patch3:
a. Download and extract the contents of the following patch from the PTC Support site to a temporary folder.
For Linux: Intellicus22.1SP6Patch3a.tar.gz
For Windows: Intellicus22.1SP6Patch3a.zip
b. Unzip or Untar the contents of the patch from the Intellicus folder to the same location where the <INTELLICUS_INSTALL_DIR> directory resides.
Validate that the old files were replaced with the new files.
b. Do the following to perform a full upgrade of Intellicus:
a. Download and extract the contents of the following patch from the PTC Support site to a temporary folder.
For Linux: Intellicus22.1SP6Patch3.tar.gz
For Windows: Intellicus22.1SP6Patch3.zip
b. Unzip or Untar the contents of the patch from the Intellicus folder to the same location where the <INTELLICUS_INSTALL_DIR> directory resides.
Validate that the old files were replaced with the new files.
c. Download and extract the contents of the following patch from the PTC Support site to a temporary folder.
For Linux: Intellicus22.1SP6Patch3a.tar.gz
For Windows: Intellicus22.1SP6Patch3a.zip
d. Unzip or Untar the contents of the patch from the Intellicus folder to the same location where the <INTELLICUS_INSTALL_DIR> directory resides.
Validate that the old files were replaced with the new files.
3. Delete following directory and files in the directory, if they exist:
<INTELLICUS_INSTALL_DIR>/Jakarta/work